Editing a Vehicle

You can edit vehicle details, transfer a device to a different vehicle, or request deactivation.

Edit Vehicle Details

When you register a new vehicle, basic vehicle information is required. After registration, you can edit any of the basic vehicle information, as well as additional settings. You cannot, however, edit the serial number. See transferring a device (below) to move a device to another vehicle.

To edit a vehicle:

  1. From the map, Search Results tab, or Vehicles tab, click the vehicle that you want to edit.
  2. From the Vehicle Card, click Edit.
  3. The following additional fields are available to modify:
Field Name Description
Runtime The number of engine hours.
Phone Number The phone number used to contact the vehicle / driver. (Used with alerts and messaging.)
Email The email address used to contact the vehicle / driver. (Used with alerts and messaging.)
Alert Preference Select the preferred method(s) of communication for the vehicle.
  1. Click Save.

Transfer a Device

If you need to transfer a device from one vehicle to another, the existing registration (associated with the old VIN) will be deleted.

To transfer a device:

  1. From the menu, click More.
  2. Click Transfer Device.
  3. In the Serial Number drop-down, choose the device you want to transfer.
  4. Enter the remaining fields for the new vehicle to which you are transferring the device.
  5. Click Save.

Request Deactivation for a Device

Technical Support can deactivate a device remotely. Deactivation requests are processed at the end of the month.

To deactivate a device:

  1. From the menu, click More.
  2. Click Request Deactivation.
  3. Select the vehicle(s) to include in the request, and click Next.
  4. Enter a reason for the deactivation, and click Save.

A copy of the deactivation request will be sent to the email address on file for your account. You cannot modify the deactivation request in the web interface once the request has been made. If you need to make changes, please contact Support.