Portal

The Portal puts you in full control of your entire fleet with end to end visibility of location, reporting, and more.

Standard

Documentation

Videos

Best Practices

2G Device Exchange

Upgrading from a 2G device? Here are the steps to request deactivation, and install and register the upgrade device.

Vehicle Warranties & Third-Party GPS Devices

Throughout the course of a vehicle’s life, regularly scheduled maintenance, or even non-scheduled maintenance/repair can become a burden, specifically when it comes to shop technicians refusing to work with the vehicle due to the installed GPS devices. Technicians may refuse to work with a vehicle altogether due to a third-party device installation, claiming the device…

Deep Dives

How do alternative vehicles report trip data?

Based on our partnership with the Go Green movement, we employ a device-level script especially for hybrid vehicles that maintains a continuous trip as long as physical and/or electronic movement occurs within two minutes.

How Do I Interpret Diagnostic Data

Are you curious about the various diagnostic data you’re seeing reported from your vehicle? This article is meant to help give more insight and understanding regarding the multiple diagnostic values your device may be reporting. Device Diagnostics Please see the below table for the diagnostic type and a corresponding description. This data doesn’t necessarily relate…
Pro

Documentation

Videos

Using Vehicle Icons

When viewing a vehicle’s location on a map, the default icon appears as a pin with a circle.

Editing Vehicle Details

The Manage Vehicles page provides a comprehensive view of the information for a specific vehicle and allows you to add and edit additional vehicle information beyond what you entered during the vehicle registration process.

Adding a Vehicle

After your device(s) have been installed in your vehicle(s), you must add the vehicle’s information to the portal.

Using Vehicle Groups

Vehicle groups are used to organize the vehicles based on logical separations that make sense to your business. Groups allow you to easily filter reports, maps, and dashlets.

Best Practices

2G Device Exchange

Upgrading from a 2G device? Here are the steps to request deactivation, and install and register the upgrade device.

Vehicle Warranties & Third-Party GPS Devices

Throughout the course of a vehicle’s life, regularly scheduled maintenance, or even non-scheduled maintenance/repair can become a burden, specifically when it comes to shop technicians refusing to work with the vehicle due to the installed GPS devices. Technicians may refuse to work with a vehicle altogether due to a third-party device installation, claiming the device…

Deep Dives

How do I hide a vehicle’s location?

The hide location feature is a convenient way to remove a vehicle's visibility from most areas of the dashboard and in maps/reports while still being able to use other benefits of the GPS tracking solution.

How do alternative vehicles report trip data?

Based on our partnership with the Go Green movement, we employ a device-level script especially for hybrid vehicles that maintains a continuous trip as long as physical and/or electronic movement occurs within two minutes.

How Do I Interpret Diagnostic Data

Are you curious about the various diagnostic data you’re seeing reported from your vehicle? This article is meant to help give more insight and understanding regarding the multiple diagnostic values your device may be reporting. Device Diagnostics Please see the below table for the diagnostic type and a corresponding description. This data doesn’t necessarily relate…
Enterprise

Documentation

Videos

Using Vehicle Icons

When viewing a vehicle’s location on a map, the default icon appears as a pin with a circle.

Editing Vehicle Details

The Manage Vehicles page provides a comprehensive view of the information for a specific vehicle and allows you to add and edit additional vehicle information beyond what you entered during the vehicle registration process.

Adding a Vehicle

After your device(s) have been installed in your vehicle(s), you must add the vehicle’s information to the portal.

Using Vehicle Groups

Vehicle groups are used to organize the vehicles based on logical separations that make sense to your business. Groups allow you to easily filter reports, maps, and dashlets.

Best Practices

2G Device Exchange

Upgrading from a 2G device? Here are the steps to request deactivation, and install and register the upgrade device.

Vehicle Warranties & Third-Party GPS Devices

Throughout the course of a vehicle’s life, regularly scheduled maintenance, or even non-scheduled maintenance/repair can become a burden, specifically when it comes to shop technicians refusing to work with the vehicle due to the installed GPS devices. Technicians may refuse to work with a vehicle altogether due to a third-party device installation, claiming the device…

Deep Dives

How do I hide a vehicle’s location?

The hide location feature is a convenient way to remove a vehicle's visibility from most areas of the dashboard and in maps/reports while still being able to use other benefits of the GPS tracking solution.

How do alternative vehicles report trip data?

Based on our partnership with the Go Green movement, we employ a device-level script especially for hybrid vehicles that maintains a continuous trip as long as physical and/or electronic movement occurs within two minutes.

How Do I Interpret Diagnostic Data

Are you curious about the various diagnostic data you’re seeing reported from your vehicle? This article is meant to help give more insight and understanding regarding the multiple diagnostic values your device may be reporting. Device Diagnostics Please see the below table for the diagnostic type and a corresponding description. This data doesn’t necessarily relate…