Best Practices

  Fleet Tracking Portal

The Portal provides you with a simple and easy-to-use user interface, intuitive features, and streamlined processes.

 Users (2)

Portal Single Sign-On

You can enable Single Sign-On (SSO) with the Portal as an extra layer of security for your organization. When enabled, your users will have the...

Viewing Welcome Emails

Welcome emails are sent through a marketing service, which is different than many of the other emails we send on behalf of support. Because of...
  Advanced Admin

The Advanced Admin provides you with end-to-end visibility of location, reporting, and more for your fleet.

 Getting Started (1)

Using Features to Create Solutions

Features don’t create value, solutions do! Each feature in the portal is tied to a solution, and making that connection is the difference between an...

 Users (2)

User Planning

This article outlines the process you might take for defining different user types and dashboards prior to a user import.

Portal Single Sign-On

You can enable Single Sign-On (SSO) with the Portal as an extra layer of security for your organization. When enabled, your users will have the...

 Vehicles (2)

3G Device Exchange

Upgrading from a 3G device? Here are the steps to request deactivation, and install and register the upgrade device.

Vehicle Warranties & Third-Party GPS Devices

Throughout the course of a vehicle’s life, regularly scheduled maintenance, or even non-scheduled maintenance/repair can become a burden, specifically when it comes to shop technicians...

 Alerts (1)

 Implementation (8)

Fleet Management Program Example

The best fleet management programs consider drivers, communication, alerts, and reports together. Creating a holistic plan not only helps you organize these elements, but it...

Customer Success Program

As a premium service available to Standard and Enterprise customers only, the Customer Success Program offers a personalized experience for creating and maintaining the most...

Device Management

This article borrows from several existing large-scale fleets who utilize our telematics product and the feedback they’ve given in regards to managing their device inventory,...

 Metrics (1)

Scorecard Planning

If you've never used a vehicle scorecard before, it may help to plot out your metric goals before diving head first into custom metric scorecards.

 Fleet Safety (8)

Driver Policy

A driver policy may contain information on mobile phone usage, traffic violations, safety guidelines, revocation of vehicle privileges, acceptable use, etc.

Safety Agreement

The most successful fleet management program includes an open and strong line of active communication between management and drivers.

Maintain Your Fleet Safety Program

Deciding what to measure is often the most difficult step; however, you can make it easier for yourself by using our configurable Driving Violations Summary...

Defining Thresholds for Your Fleet

Identifying the data you want to track is a pivotal step in creating and maintaining a fleet safety program that works for your fleet.
  ELD Complete

The ELD Complete solution provides a detailed and simplified approach to implementing an ELD solution with DVIR, IFTA Reporting, and DOT capabilities.

 ELD Complete Admin (4)

Pre-Trip Vehicle Inspections

CSA (Compliance, Safety, Accountability) is a major safety measurement and reporting initiative of the Federal Motor Carrier Safety Administration (FMCSA).

HOS Customer Worksheet

During the account setup process for your Hours of Service solution, it will help to collect information about your organization and home terminal.

BYOD: A Game-Changer for Fleets

What is BYOD? BYOD, or Bring Your Own Device, allows drivers to use their personal or company-issued smartphones or tablets to manage Hours of Service...