How accurate is GPS technology?
A GPS unit receives data from GPS satellites that orbit 12,000 miles above the earth.
Deep Dives
Basic
Reports (1)
How do I print a report?
Every browser manages its print settings differently.
Alerts (1)
How can I configure a custom tone for an alert?
I want to send a notification to a drivers' phones whenever they invoke a dangerous speeding violation, but I'm worried that the alert will tempt...
Standard
Getting Started (2)
How accurate is GPS technology?
A GPS unit receives data from GPS satellites that orbit 12,000 miles above the earth.
How does my device report speed?
I noticed three different speed values on my report (Max, Avg, and Inst). How are each of those calculated, and why doesn't the system use...
Vehicles (3)
How can my drivers update their own odometers?
Odometer readings are automatically recorded for each vehicle with an installed device.
How does my device report odometer values?
There can be several sources of odometer readings in your vehicles.
How do alternative vehicles report trip data?
Based on our partnership with the Go Green movement, we employ a device-level script especially for hybrid vehicles that maintains a continuous trip as long...
Reports (4)
How can my drivers find their IRS taxable mileage?
Because you'll only need to account for personal hours, the Odd Hours report will provide the total distance traveled during those custom windows of time.
How do I print a report?
Every browser manages its print settings differently.
What timezone is used on reports?
When I run an Activity Detail report for a vehicle located in the Eastern timezone, does the report show me Eastern time or Arizona time...
How do I report an incorrect speed?
GPS Insight receives posted speed limit data from third-party vendors. The quality of this information is determined by the municipalities that provide the information to...
Alerts (1)
How can I configure a custom tone for an alert?
I want to send a notification to a drivers' phones whenever they invoke a dangerous speeding violation, but I'm worried that the alert will tempt...
AOBRD (2)
What is self-certification (ELD Mandate)?
As of this date, the FMCSA has neither released all of the technical guidelines outlining the compliance requirements of the ELD mandate, nor have they...
Does My Driver Qualify for the Non-CDL 150 Air-Mile Exception?
HOS Driver Logs includes a driver type that can be used for drivers who qualify for the use of the Non-CDL 150 air-mile exemption.
ELD (2)
What is self-certification (ELD Mandate)?
As of this date, the FMCSA has neither released all of the technical guidelines outlining the compliance requirements of the ELD mandate, nor have they...
Does My Driver Qualify for the Non-CDL 150 Air-Mile Exception?
HOS Driver Logs includes a driver type that can be used for drivers who qualify for the use of the Non-CDL 150 air-mile exemption.
Pro
Getting Started (3)
How accurate is GPS technology?
A GPS unit receives data from GPS satellites that orbit 12,000 miles above the earth.
How do I proactively detect device issues?
We just completed implementation, and things are running along smoothly. What advice do you have for issue prevention and detection?
How does my device report speed?
I noticed three different speed values on my report (Max, Avg, and Inst). How are each of those calculated, and why doesn't the system use...
Vehicles (6)
How do I hide a vehicle’s location?
The hide location feature is a convenient way to remove a vehicle's visibility from most areas of the dashboard and in maps/reports while still being...
How can my drivers update their own odometers?
Odometer readings are automatically recorded for each vehicle with an installed device.
How does my device report odometer values?
There can be several sources of odometer readings in your vehicles.
How do alternative vehicles report trip data?
Based on our partnership with the Go Green movement, we employ a device-level script especially for hybrid vehicles that maintains a continuous trip as long...
How do I import or export data?
You can add or edit your portal data ad-hoc or via spreadsheet import.
How can I see unregistered devices?
I can't see all of my vehicles in the portal yet. How do I know which devices haven't yet been installed and/or registered?
Dashboards (2)
How can I enable scrolling in my reports menu?
When I click the Reports menu, I have a rather long list. When all report categories are expanded, I can't see the bottom of the...
Why does my map dashlet always show Kansas?
The default location of the map dashlet is the geographical center of the contiguous United States.
Landmarks (1)
How do I landmark an entire state?
I want to set up landmarks for Arizona and Colorado. Is there a preset polygon option for this?
Reports (6)
How Do I Use My Data for Trend Analysis?
The best predictor of future fleet utilization is ... past fleet utilization! This sounds logical enough, right?
How can my drivers find their IRS taxable mileage?
Because you'll only need to account for personal hours, the Odd Hours report will provide the total distance traveled during those custom windows of time.
How do I print a report?
Every browser manages its print settings differently.
Import Credit Card Fuel Purchases
The Fuel Card Transactions Report and Fuel Card Usage Report can be populated with fuel purchase data sourced from any credit card(s) using a CSV...
How do I report an incorrect speed?
GPS Insight receives posted speed limit data from third-party vendors. The quality of this information is determined by the municipalities that provide the information to...
What timezone is used on reports?
When I run an Activity Detail report for a vehicle located in the Eastern timezone, does the report show me Eastern time or Arizona time...
Alerts (2)
How do I detect a crash?
I want to set up an alert to detect a possible crash indicated by a rapid deceleration event. What is a realistic g-force threshold for...
How can I configure a custom tone for an alert?
I want to send a notification to a drivers' phones whenever they invoke a dangerous speeding violation, but I'm worried that the alert will tempt...
Integration (3)
How do I paginate API results?
You can paginate a long list of API results according to the following rules.
Why doesn’t my API session token expire?
The API documentation indicates that the session token will eventually expire, but this does not appear to be happening for me. Why not?
What API endpoint best captures daily odometer values?
I want to capture the end of day odometer reading for my vehicles via the API. Which endpoint should I use and why?
Attributes (1)
Can I Assign Attributes to Trips?
My company provides transportation services. How can the Dispatcher publish status updates of each trip so that the fleet manager, schedulers, and other portal administrators...
AOBRD (2)
What is self-certification (ELD Mandate)?
As of this date, the FMCSA has neither released all of the technical guidelines outlining the compliance requirements of the ELD mandate, nor have they...
Does My Driver Qualify for the Non-CDL 150 Air-Mile Exception?
HOS Driver Logs includes a driver type that can be used for drivers who qualify for the use of the Non-CDL 150 air-mile exemption.
ELD (2)
What is self-certification (ELD Mandate)?
As of this date, the FMCSA has neither released all of the technical guidelines outlining the compliance requirements of the ELD mandate, nor have they...
Does My Driver Qualify for the Non-CDL 150 Air-Mile Exception?
HOS Driver Logs includes a driver type that can be used for drivers who qualify for the use of the Non-CDL 150 air-mile exemption.
More (1)
Can I Set a Common Duration Format for Spreadsheet Exports?
If you are importing report spreadsheets with Excel or macros, you will see changes to column headings and duration formatting that will affect your import...
Enterprise
Getting Started (3)
How accurate is GPS technology?
A GPS unit receives data from GPS satellites that orbit 12,000 miles above the earth.
How do I proactively detect device issues?
We just completed implementation, and things are running along smoothly. What advice do you have for issue prevention and detection?
How does my device report speed?
I noticed three different speed values on my report (Max, Avg, and Inst). How are each of those calculated, and why doesn't the system use...
Vehicles (6)
How do I hide a vehicle’s location?
The hide location feature is a convenient way to remove a vehicle's visibility from most areas of the dashboard and in maps/reports while still being...
How can my drivers update their own odometers?
Odometer readings are automatically recorded for each vehicle with an installed device.
How does my device report odometer values?
There can be several sources of odometer readings in your vehicles.
How do alternative vehicles report trip data?
Based on our partnership with the Go Green movement, we employ a device-level script especially for hybrid vehicles that maintains a continuous trip as long...
How do I import or export data?
You can add or edit your portal data ad-hoc or via spreadsheet import.
How can I see unregistered devices?
I can't see all of my vehicles in the portal yet. How do I know which devices haven't yet been installed and/or registered?
Dashboards (2)
How can I enable scrolling in my reports menu?
When I click the Reports menu, I have a rather long list. When all report categories are expanded, I can't see the bottom of the...
Why does my map dashlet always show Kansas?
The default location of the map dashlet is the geographical center of the contiguous United States.
Landmarks (1)
How do I landmark an entire state?
I want to set up landmarks for Arizona and Colorado. Is there a preset polygon option for this?
Reports (6)
How Do I Use My Data for Trend Analysis?
The best predictor of future fleet utilization is ... past fleet utilization! This sounds logical enough, right?
How can my drivers find their IRS taxable mileage?
Because you'll only need to account for personal hours, the Odd Hours report will provide the total distance traveled during those custom windows of time.
How do I print a report?
Every browser manages its print settings differently.
Import Credit Card Fuel Purchases
The Fuel Card Transactions Report and Fuel Card Usage Report can be populated with fuel purchase data sourced from any credit card(s) using a CSV...
How do I report an incorrect speed?
GPS Insight receives posted speed limit data from third-party vendors. The quality of this information is determined by the municipalities that provide the information to...
What timezone is used on reports?
When I run an Activity Detail report for a vehicle located in the Eastern timezone, does the report show me Eastern time or Arizona time...
Alerts (2)
How do I detect a crash?
I want to set up an alert to detect a possible crash indicated by a rapid deceleration event. What is a realistic g-force threshold for...
How can I configure a custom tone for an alert?
I want to send a notification to a drivers' phones whenever they invoke a dangerous speeding violation, but I'm worried that the alert will tempt...
Metrics (1)
How do I create a safety scorecard?
Custom vehicle metrics allow you to determine which key performance indicators to count, measure, score, compare and calculate.
Integration (3)
How do I paginate API results?
You can paginate a long list of API results according to the following rules.
Why doesn’t my API session token expire?
The API documentation indicates that the session token will eventually expire, but this does not appear to be happening for me. Why not?
What API endpoint best captures daily odometer values?
I want to capture the end of day odometer reading for my vehicles via the API. Which endpoint should I use and why?
Hierarchies (1)
Hierarchies Design
Hierarchies are designed for organizations with 100+ vehicles.
Attributes (1)
Can I Assign Attributes to Trips?
My company provides transportation services. How can the Dispatcher publish status updates of each trip so that the fleet manager, schedulers, and other portal administrators...
AOBRD (2)
What is self-certification (ELD Mandate)?
As of this date, the FMCSA has neither released all of the technical guidelines outlining the compliance requirements of the ELD mandate, nor have they...
Does My Driver Qualify for the Non-CDL 150 Air-Mile Exception?
HOS Driver Logs includes a driver type that can be used for drivers who qualify for the use of the Non-CDL 150 air-mile exemption.
ELD (2)
What is self-certification (ELD Mandate)?
As of this date, the FMCSA has neither released all of the technical guidelines outlining the compliance requirements of the ELD mandate, nor have they...
Does My Driver Qualify for the Non-CDL 150 Air-Mile Exception?
HOS Driver Logs includes a driver type that can be used for drivers who qualify for the use of the Non-CDL 150 air-mile exemption.
More (1)
Can I Set a Common Duration Format for Spreadsheet Exports?
If you are importing report spreadsheets with Excel or macros, you will see changes to column headings and duration formatting that will affect your import...