Users

The data in your Portal account is only accessible to users with a valid login. Users can adjust contact information and add and/or edit other users directly from the Portal.

  Fleet Tracking Portal

The Portal provides you with a simple and easy-to-use user interface, intuitive features, and streamlined processes.

ALL

Best Practices

Viewing Welcome Emails

Welcome emails are sent through a marketing service, which is different than many of the other emails we send on behalf of support. Because of this change, you may not receive a welcome email, or it may end up in the spam/junk folder. Not Seeing Welcome Emails? If you do not see the welcome email…
Basic

Best Practices

Viewing Welcome Emails

Welcome emails are sent through a marketing service, which is different than many of the other emails we send on behalf of support. Because of this change, you may not receive a welcome email, or it may end up in the spam/junk folder. Not Seeing Welcome Emails? If you do not see the welcome email…
Standard

Videos

Working with Users

With this video, you’ll learn how to manage users from the Admin page in the Portal.

Best Practices

Portal Single Sign-On

You can enable Single Sign-On (SSO) with the Portal as an extra layer of security for your organization. When enabled, your users will have the same login experience on the Portal as they have in your internal systems. Typically this is done via Microsoft Azure AD, in which we use the same Identity Provider for…

Viewing Welcome Emails

Welcome emails are sent through a marketing service, which is different than many of the other emails we send on behalf of support. Because of this change, you may not receive a welcome email, or it may end up in the spam/junk folder. Not Seeing Welcome Emails? If you do not see the welcome email…
Pro

Best Practices

Portal Single Sign-On

You can enable Single Sign-On (SSO) with the Portal as an extra layer of security for your organization. When enabled, your users will have the same login experience on the Portal as they have in your internal systems. Typically this is done via Microsoft Azure AD, in which we use the same Identity Provider for…

Viewing Welcome Emails

Welcome emails are sent through a marketing service, which is different than many of the other emails we send on behalf of support. Because of this change, you may not receive a welcome email, or it may end up in the spam/junk folder. Not Seeing Welcome Emails? If you do not see the welcome email…
Enterprise

Best Practices

Portal Single Sign-On

You can enable Single Sign-On (SSO) with the Portal as an extra layer of security for your organization. When enabled, your users will have the same login experience on the Portal as they have in your internal systems. Typically this is done via Microsoft Azure AD, in which we use the same Identity Provider for…

Viewing Welcome Emails

Welcome emails are sent through a marketing service, which is different than many of the other emails we send on behalf of support. Because of this change, you may not receive a welcome email, or it may end up in the spam/junk folder. Not Seeing Welcome Emails? If you do not see the welcome email…
  Classic Portal

The Classic Portal provides you with end-to-end visibility of location, reporting, and more for your fleet.

Basic

Documentation

Deep Dives

Does my account have password controls?

Question: Are there password controls for my account? There are several controls and system activities occurring behind the scenes to keep your GPS tracking account secure. However, choosing a good password is one thing you can do to help strengthen your company account’s security. Please review the information below concerning account password controls to learn…
Standard

Best Practices

Portal Single Sign-On

You can enable Single Sign-On (SSO) with the Portal as an extra layer of security for your organization. When enabled, your users will have the same login experience on the Portal as they have in your internal systems. Typically this is done via Microsoft Azure AD, in which we use the same Identity Provider for…

Deep Dives

Does my account have password controls?

Question: Are there password controls for my account? There are several controls and system activities occurring behind the scenes to keep your GPS tracking account secure. However, choosing a good password is one thing you can do to help strengthen your company account’s security. Please review the information below concerning account password controls to learn…
Pro

Documentation

Videos

Managing User Access

User access is a broad term that refers to data that users can see (i.e., only certain vehicles, drivers, other users, etc.) AND the features that they can use (e.g., reports, alerts, maps, etc.).

Best Practices

User Planning

This article outlines the process you might take for defining different user types and dashboards prior to a user import.

Portal Single Sign-On

You can enable Single Sign-On (SSO) with the Portal as an extra layer of security for your organization. When enabled, your users will have the same login experience on the Portal as they have in your internal systems. Typically this is done via Microsoft Azure AD, in which we use the same Identity Provider for…

Deep Dives

Does my account have password controls?

Question: Are there password controls for my account? There are several controls and system activities occurring behind the scenes to keep your GPS tracking account secure. However, choosing a good password is one thing you can do to help strengthen your company account’s security. Please review the information below concerning account password controls to learn…
Enterprise

Documentation

Videos

Managing User Access

User access is a broad term that refers to data that users can see (i.e., only certain vehicles, drivers, other users, etc.) AND the features that they can use (e.g., reports, alerts, maps, etc.).

Best Practices

User Planning

This article outlines the process you might take for defining different user types and dashboards prior to a user import.

Portal Single Sign-On

You can enable Single Sign-On (SSO) with the Portal as an extra layer of security for your organization. When enabled, your users will have the same login experience on the Portal as they have in your internal systems. Typically this is done via Microsoft Azure AD, in which we use the same Identity Provider for…

Deep Dives

Does my account have password controls?

Question: Are there password controls for my account? There are several controls and system activities occurring behind the scenes to keep your GPS tracking account secure. However, choosing a good password is one thing you can do to help strengthen your company account’s security. Please review the information below concerning account password controls to learn…