How do I proactively detect device issues?

Question: We just completed implementation, and things are running along smoothly. What advice do you have for issue prevention and detection? I don't want to run a report a year from now and discover too late that one of my devices stopped reporting six months earlier. Yes! You already have a proactive mindset, so the rest of the process is easy. Once you identify whom should be notified of device health and device maintenance issues, the portal can help you do the rest. Here are some recommended approaches that new customers can use for issue prevention and detection. Low Battery Detection A switch alert for battery voltage will trigger when voltage on the red wire (constant power) drops below 11.8V for more than 30 minutes. In that case, the vehicle should be started as soon as possible to avoid dead vehicle battery. If an alert is triggered for a vehicle…