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[post_date] => 2024-02-05 13:24:56
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[post_content] => Driveri Hub-X is an accessory to the Driveri safety camera(s), enabling fleets of any size to expand their visibility inside and outside any type of vehicle. Supporting up to four cameras, Driveri Hub-X drastically reduces your fleet’s blind spots and takes the effectiveness of your safety camera program to a whole new level.
Typical deployments include buses, tractor/trailers, box trucks, garbage trucks, and other “larger” vehicles where added visibility can provide greater context for safety and exoneration purposes.
Camera Options and Locations
Auxillary Camera Options
For auxiliary cameras, the Hub-X offers four selections:
[post_title] => About Driveri Hub-X
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[post_content] => Live Streaming is an add-on feature available at an additional cost with Driveri. This feature allows a user with the appropriate permissions to request Live Streaming sessions (available in 1-minute increments) to a vehicle's inward-facing or outward-facing camera (depending on selection). When enabled, this feature is accessible via the Live Tracking page of the Driveri Portal.
Please refer to Driveri FAQ - Live Streaming for additional information concerning quota.
You can view the amount of minutes you have used and your quota total by hovering your mouse over a vehicle listing in the Live Tracking page of the Driveri Portal.
How to Live Stream:
) in the left-hand navigation to open the Live Tracking page.If the camera cannot be reached (e.g., the vehicle ignition is off, etc.,), the 1-minute session will not count against your quota.
You may close the live stream at any time by clicking the “X” in the top right corner or closing the player at the end of the streaming minute; however, the full 1-minute session counts against your quota.
The Driver•i Coaching Page surfaces the Driver•i Coaching Sessions module, showing driver safety scores, alerts, and coaching information directly within the GPS Fleet Tracking Portal. Review safety events or take coaching action without switching between portals — everything you need is available inside your existing GPS Fleet Tracking workflows.
After navigating to the Driver•i Coaching Page, the Pending tab shows drivers linked to Netradyne (Driver•i platform) with Driver Name, Session ID, Session Created (sortable), Total Events, Most Frequent Events, and Why Recommended columns (filters available).
Required Permissions
To access the Driver•i Coaching page, you need the following user permissions:
From the Pending tab, you can:
Discover where to find Driver•i data and how to start a coaching session for a driver.
Before getting started, make sure you have:
If you're unsure, contact your GPS Fleet Tracking administrator.
Log in to your GPS Fleet Tracking Portal as you normally would. No additional login or app switcher is needed to access Driver•i data.
Note: The first time you access the Driver•i Coaching Page, you'll need to log in with your Driver•i username and password. After that, you won't be prompted to log in again on future visits—since this is managed via a browser cookie, clearing your cookies will prompt you to log in with your Driver•i credentials again the next time you visit.
Driver•i data is visible in the following areas of the portal:
Look for drivers tagged with "Needs Coaching" — this indicates drivers who have safety events or score thresholds that require follow-up.
Within a driver's panel or record, you can view:
Review this information to understand the context before beginning a coaching session.
You can select to view this data for a day, week, or month timeframe. Displayed data includes the following:
Clicking on most information mentioned above opens a corresponding page which provides drill-down details.
[post_title] => About the Driveri Dashboard
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[post_date] => 2022-02-17 16:48:59
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[post_content] => The process to identify issues with your Driveri safety camera hardware and initiate returning the item for a replacement is automated for your convenience. If an issue is detected requiring the hardware to be replaced, a Return Merchandise Authorization (RMA) request is sent via Portal notification and email. The user can select one or more affected devices and submit an RMA form to respond to the RMA request and complete the process of return and replacement.
Please use the below instructions on submitting a request for a Return Merchandise Authorization (RMA).
Warrantied devices are eligible for RMA.
How to complete the RMA process:
Optionally, save the address information you've entered by checking the box next to "Save this address for later."
You must be a Tenant Super User to create and/or edit custom roles. See more about available roles here.
How to create a custom role:
How to edit a custom role:
You cannot change the base role from which this custom role was created. The drop-down list to select the Base Role is disabled.
If the below steps are performed by a driver, please remind them to disable and rename their mobile hotspot in order to avoid accidental overages on the device’s data plan.
If you’re unsure of whether or not the device has taken the update, please feel free to reach out to Support at (866) 477-4321, Option 1 or support@gpsinsight.com.
It’s best to leave the ignition ON for the next 15 minutes, if possible, after making sure the Hotspot is OFF.
The DMS Sensor enhances your Driver•i device with an inward-facing camera, infrared LEDs, and night vision to detect driver drowsiness more accurately — including at night and through many sunglasses.
It tracks six physical and behavioral signs of fatigue: extended or intermittent eye closures, slow or excessive blinking, head nodding, and lane deviation. These are evaluated individually and together to determine alert severity.
The system uses two levels — moderate and severe — so drivers get an early nudge before things escalate, and fleet managers are notified when it's serious.
In-cab alerts play an audio message ("Please Stay Alert") while the vehicle is moving above 10 mph. Moderate alerts are limited to once every 15 minutes to avoid fatigue. Severe alerts can fire more frequently, with a configurable minimum of 30 seconds.
Dashboard alerts appear under Driver Drowsiness in the fleet dashboard. Moderate alerts surface after two moderate in-cab alerts within 60 minutes of driving. Severe dashboard alerts are generated every time a severe in-cab alert fires.
Both alert types can be enabled or disabled from Provisioning & Configurations > Configurations > In-Cab Audio Alerts.
DMS Sensor video is only recorded for Driver Drowsiness alerts. If a DMS alert was triggered during a given minute, that video will be visible in Event Access — but direct fetching and video stitching are not supported.
Please visit Driver Drowsiness with DMS Sensor (requires a Driveri login) for additional information.
[post_title] => Driver Drowsiness Detection with the DMS Sensor [post_excerpt] => [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => driver-drowsiness-detection-with-the-dms-sensor [to_ping] => [pinged] => [post_modified] => 2026-05-19 10:54:41 [post_modified_gmt] => 2026-05-19 17:54:41 [post_content_filtered] => [post_parent] => 0 [guid] => https://help.gpsinsight.com/?post_type=documentation&p=34021 [menu_order] => 0 [post_type] => documentation [post_mime_type] => [comment_count] => 0 [filter] => raw ) [9] => WP_Post Object ( [ID] => 21765 [post_author] => 12 [post_date] => 2021-01-19 09:17:11 [post_date_gmt] => 2021-01-19 16:17:11 [post_content] => Questions about Driver•i? Check out the below.[DOC_FIND]
| Question | Answer |
|---|---|
| What is the Driver•i integration in the GPS Fleet Tracking Portal? | The GPS Fleet Tracking Portal now includes Driver•i safety and coaching data directly in your portal — so you can manage drivers, review safety events, and take coaching action all in one place. |
| Do I need a separate login or app to access Driver•i data? | No. If your fleet uses Driver•i, your safety scores, alerts, and coaching information are now accessible directly within your GPS Insight portal. |
| Is there an additional cost for this feature? | No. The integration is included with your existing Driver•i plan at no additional charge. |
| Where will I find Driver•i information in the portal? | Driver•i data is surfaced across the Map page, driver list, driver and vehicle panels, and driver admin areas. |
| What information is available? | You can view GreenZone driver safety scores, safety alerts, alert videos, and coaching flags that indicate which drivers need attention. |
| How do I start coaching a driver? | Look for the "Needs Coaching" tag on a driver profile and click it to open the coaching experience. |
| Do I need any special permissions? | Yes — you'll need the appropriate user permissions in the GPS Fleet Tracking Portal to view drivers, alerts, and coaching data. Required permissions include the following for the user: Driveri, Drivers, and Driver Admin. Contact your administrator if you don't have access. |
| Does this work with my existing Driver•i hardware? | Yes. The integration works with your current Driver•i setup — no new hardware is required. |
| What's coming next for this feature? | Future updates will include deeper reporting, expanded alert filtering, automated coaching recommendations, and driver-facing mobile tools. |
| Who do I contact if I have questions or need help? | Please contact Support; we'd love to hear from you. |
[post_title] => Driver•i – FAQ
[post_excerpt] =>
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[10] => WP_Post Object
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[post_date] => 2024-05-23 08:31:44
[post_date_gmt] => 2024-05-23 15:31:44
[post_content] => The Driver Sync toggle automates a sync of driver information from the GPS Fleet Tracking Portal to the Driveri Portal. This automation ensures the creation, update, and deletion of driver profiles match across both platforms, enhancing efficiency and ensuring data consistency.
If you are a Standard tier customer, please contact your Account Manager if you are interested in enabling this automated sync.
Only the Master User of the account has the ability to enable Driver Sync.
The Classic Portal page appears.
The Driveri Integration page opens in a separate tab.
The automated Driveri Sync option is now enabled. Any changes made to drivers in the GPS Fleet Tracking Portal will automatically sync to the Driveri Portal without requiring any manual intervention. Driver information in the GPS Fleet Tracking Portal is "the source of truth;" any changes made to drivers in the Driveri Portal will not be reflected in the GPS Fleet Tracking Portal and may be overridden by driver information from the GPS Fleet Tracking Portal when the automation event occurs (daily occurrence).
The RefID is no longer the primary identifier for Driver Sync.
[post_title] => Driveri Automated Driver Sync [post_excerpt] => [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => driveri-automated-driver-sync [to_ping] => [pinged] => [post_modified] => 2024-07-23 12:21:37 [post_modified_gmt] => 2024-07-23 19:21:37 [post_content_filtered] => [post_parent] => 0 [guid] => https://help.gpsinsight.com/?post_type=documentation&p=30818 [menu_order] => 0 [post_type] => documentation [post_mime_type] => [comment_count] => 0 [filter] => raw ) [11] => WP_Post Object ( [ID] => 20605 [post_author] => 12 [post_date] => 2020-07-31 12:55:45 [post_date_gmt] => 2020-07-31 19:55:45 [post_content] => IMPORTANT INFORMATION REGARDING DRIVERI DATA ACCESSEffective October 21, 2025, Driveri Standard tier users will have access to:
How it works and Expectations from Driver:
[/column]
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iOS
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[/row]
Every time an assignment is done or modified also affects the GreenZone Score, Coaching Session, Alerts, etc. of the selected driver.
[post_title] => Driveri Drive Time Assignment [post_excerpt] => [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => driveri-drive-time-assignment [to_ping] => [pinged] => [post_modified] => 2023-11-16 08:10:38 [post_modified_gmt] => 2023-11-16 15:10:38 [post_content_filtered] => [post_parent] => 24363 [guid] => https://help.gpsinsight.com/?post_type=documentation&p=24799 [menu_order] => 10 [post_type] => documentation [post_mime_type] => [comment_count] => 0 [filter] => raw ) [13] => WP_Post Object ( [ID] => 22834 [post_author] => 12 [post_date] => 2021-05-24 14:56:11 [post_date_gmt] => 2021-05-24 21:56:11 [post_content] => The GreenZone Score summarizes safe driver behavior down to a single number. The GreenZone Score is computed based on the Driver’s General Events, Alerts (risk factors), and DriverStars. The GreenZone Score is computed for three different periods, i.e., daily, weekly, and monthly.Drivers need to achieve minimum analyzed minutes threshold over a period, i.e., Daily up to 30 mins, Weekly up to 100 mins, Monthly up to 400 mins to compute their GreenZone Score as well as alerts and DriverStars on the dashboard.
The GreenZone Score is made up of several factors:
Every violation is of two types Moderate and Severe. The ratio of Moderate and Severe violations with respect to the total violations caused also impacts how the GreenZone Score is calculated.
[post_title] => Driveri GreenZone Score [post_excerpt] => [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => driveri-greenzone-score [to_ping] => [pinged] => [post_modified] => 2023-11-16 08:10:14 [post_modified_gmt] => 2023-11-16 15:10:14 [post_content_filtered] => [post_parent] => 24363 [guid] => https://help.gpsinsight.com/?post_type=documentation&p=22834 [menu_order] => 1 [post_type] => documentation [post_mime_type] => [comment_count] => 0 [filter] => raw ) [14] => WP_Post Object ( [ID] => 24412 [post_author] => 12 [post_date] => 2022-02-28 12:31:42 [post_date_gmt] => 2022-02-28 19:31:42 [post_content] => There are seven available types of standard roles for Driveri users in the portal. The seven roles include:Valid credentials are required to access the Driveri Help Center. These credentials are separate from your GPS Fleet Tracking Portal credentials.
[post_title] => Driveri Resources [post_excerpt] => [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => driveri-resources [to_ping] => [pinged] => [post_modified] => 2023-11-16 08:11:18 [post_modified_gmt] => 2023-11-16 15:11:18 [post_content_filtered] => [post_parent] => 0 [guid] => https://help.gpsinsight.com/?post_type=documentation&p=26907 [menu_order] => 0 [post_type] => documentation [post_mime_type] => [comment_count] => 0 [filter] => raw ) [16] => WP_Post Object ( [ID] => 21938 [post_author] => 12 [post_date] => 2021-02-03 11:46:36 [post_date_gmt] => 2021-02-03 18:46:36 [post_content] => The Driveri Visual Login System (VLS) recognizes drivers by scanning the face of the person driving when the inward camera is enabled, then verifying this information against a database in Driveri Cloud in order to identify the driver.We understand that data and privacy are of the utmost importance. Please refer to the Biometric Data Privacy Policy from Driveri and Biometric Data Processing Regulatory Overview for additional information regarding biometric data pertaining to the use of Driveri cameras and products.
If you do not have the VLS feature, reach out to your Account Manager or Customer Support to upgrade your Driveri Protection Plan
Enabling VLS provides several benefits for the fleet, including:
To enable the VLS:
How to enable the Driveri VLS Driver Assingment Integration:
The Classic Portal displays.
The Driveri Integration page appears.
The VLS Integration is enabled.
The various tabs display the following information:
Customers can only view their own assigned drivers. For customers with multiple fleets, an individual fleet must be selected.
Violation types that are denoted as Beta (depicted with a Beta sign) are available for customers to test. The Beta Alert can be added for coaching but will not impact the GreenZone Score.
The categorization is done based on the time it takes for the driver to cover the distance to the vehicle ahead at the current speed.
Some potential causes for following distance audio alerts include:This Alert type will apply only to the fleets that have the inward camera enabled.
Credentials to access the Driver•i Portal are separate from GPS Fleet Tracking Portal credentials.
To access this page, you need an active Driver•i integration on your GPS Fleet Tracking account and User permissions to view drivers, alerts, and coaching data.
How to access the Driver•i Coaching Sessions Page via Driver•i Coaching Page:
The Driver•i Coaching Page shows the Netradyne login page. You'll need to log in with your Driver•i username and password. After that, you won't be prompted to log in again on future visits—since this is managed via a browser cookie, clearing your cookies will prompt you to log in with your Driver•i credentials again the next time you visit.
The text field to enter your password appears.
If you have forgotten your password, click Forgot Password? under the password text field and follow the prompts to reset your Driveri Portal password.
After your initial log in, unless you clear browser cookies, you will not be prompted to log in again. You will be shown the Driver•i Coaching Sessions Summary Page when navigating to the Driver•i Coaching Page.
How to access the Driveri Portal via Classic Portal:
The Driveri Portal Login page opens in a separate browser tab.
The text field to enter your password appears.
If you have forgotten your password, click Forgot Password? under the password text field and follow the prompts to reset your Driveri Portal password.
Video events can be requested at no charge, but there are reasonable limits for data management purposes.
[post_title] => About Driveri Hub-X
[post_excerpt] =>
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[comment_status] => closed
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FROM wp_posts LEFT JOIN wp_term_relationships ON (wp_posts.ID = wp_term_relationships.object_id) LEFT JOIN wp_term_relationships AS tt1 ON (wp_posts.ID = tt1.object_id) LEFT JOIN wp_term_relationships AS tt2 ON (wp_posts.ID = tt2.object_id) LEFT JOIN wp_postmeta ON ( wp_posts.ID = wp_postmeta.post_id AND wp_postmeta.meta_key = '_exclude_whitelabel_default' )
WHERE 1=1 AND wp_posts.ID NOT IN (14750,23436,27424,27817,30225,31065,31175,32017,32296,32565,32605,32636,33723,33737,33761,34344,34459,34553,34586,34590) AND (
wp_term_relationships.term_taxonomy_id IN (620)
AND
tt1.term_taxonomy_id IN (12)
AND
tt2.term_taxonomy_id IN (618,529,619)
) AND (
wp_postmeta.post_id IS NULL
) AND ((wp_posts.post_type = 'deepdive' AND (wp_posts.post_status = 'publish' OR wp_posts.post_status = 'graded' OR wp_posts.post_status = 'not_graded')))
GROUP BY wp_posts.ID
ORDER BY wp_posts.post_title ASC
LIMIT 0, 999
[posts] => Array
(
[0] => WP_Post Object
(
[ID] => 25717
[post_author] => 12
[post_date] => 2022-11-28 12:14:53
[post_date_gmt] => 2022-11-28 19:14:53
[post_content] => The Share Video link from Alert Video Player provides the option to include Audio for the Full Video and Trimmed Video if the audio is available for that Alert. Please use the following instructions to include audio in video downloads.
This process is only available to Tenant Super Users from the Users page.
*When subscribing to in-cab camera services there is always the potential for an incident to occur that can trigger a video that is otherwise disturbing or sensitive in nature. If an Admin user comes across such a video they can always notify us and request that the video be “quarantined”, which effectively removes the video from the account but keeps it available on the server if needed. This would limit the number of people who could potentially see the video and allows the Admin user to manage the response effectively and efficiently.
[post_title] => How Do I Know My Videos Are Safe? [post_excerpt] => [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => how-do-i-know-my-videos-are-safe [to_ping] => [pinged] => [post_modified] => 2023-11-16 08:08:53 [post_modified_gmt] => 2023-11-16 15:08:53 [post_content_filtered] => [post_parent] => 0 [guid] => https://help.gpsinsight.com/?post_type=deepdive&p=19967 [menu_order] => 0 [post_type] => deepdive [post_mime_type] => [comment_count] => 0 [filter] => raw ) [2] => WP_Post Object ( [ID] => 20052 [post_author] => 12 [post_date] => 2020-05-22 10:04:09 [post_date_gmt] => 2020-05-22 17:04:09 [post_content] =>Question: I noticed that I was unable to upload a video due to a quota being reached. What does this mean?
Once 80% of your monthly quota is used, the Dashboard will indicate the likelihood of exceeding the budget with color-coding. At this time it may be possible to retrieve emergency requests after your account quota for the current month has been exceeded, however, it is not guaranteed.
Any unused quota balance from the previous month will not be carried forward.
The following conditions contribute to the upload count:
Additional details for adding and editing Drivers can be found here: Adding a Driver.
This process is only available to Tenant Super Users from the Users page.
With the Driveri AI Fleet Camera you have an additional layer of monitoring driver behavior and ensuring a safer fleet.
Additional Driveri instructional/informational resources are available on the Driveri Help Center: Driveri Help Center.
Safety cameras add an additional layer of security for your fleet and drivers.
