Standard

Documentation

  • About Alerts

    Alerts provide real-time notification for driver and vehicle activity. You can set up alerts to be sent to one or more email addresses or SMS numbers, and you can optionally notify the driver with a custom message each time an alert is triggered.

Videos

All About Alerts

Alerts provide real-time notification for driver and vehicle activity. You can set up notification to be sent to one or more email addresses or SMS numbers each time an alert is triggered.

Best Practices

Strategies for Using Alerts

Alerts are an incredibly powerful fleet management tool *IF* they are implemented properly. If you get too many, you’re likely to ignore them. If you don’t get enough, you’re likely to miss important events. And of course, all of this is assuming that you’ve accurately identified the policies that these alerts are meant to help…

Deep Dives

How can I configure a custom tone for an alert?

Question: I want to send a notification to a drivers’ phones whenever they invoke a dangerous speeding violation, but I’m worried that the alert will tempt drivers to look at their phones while driving–especially while traveling at a high speed. Can I designate a custom sound for a speeding alert? Yes…and no. Most smart phones…

How does my device report speed?

Question: I noticed three different speed values on my report (Max, Avg, and Inst). How are each of those calculated, and why doesn’t the system use the vehicle speed from my engine’s computer if diagnostics are supported? Speed Definitions calculates speed using point to point GPS measurement, which is done by analyzing the straight-line distance…
Pro

Documentation

  • About Alerts

    Alerts provide real-time notification for driver and vehicle activity. You can set up alerts to be sent to one or more email addresses or SMS numbers, and you can optionally notify the driver with a custom message each time an alert is triggered.

Videos

Adding an Alert

Alerts provide real-time notification for driver and vehicle activity. You can set up alerts to be sent to one or more email addresses or SMS numbers. You can create an unlimited number of alerts for each alert type. Although the portal interface has been updated since this video was recorded, the process has not changed.

Best Practices

Strategies for Using Alerts

Alerts are an incredibly powerful fleet management tool *IF* they are implemented properly. If you get too many, you’re likely to ignore them. If you don’t get enough, you’re likely to miss important events. And of course, all of this is assuming that you’ve accurately identified the policies that these alerts are meant to help…

Using Features to Create Solutions

Features don’t create value, solutions do! Each feature in the portal is tied to a solution, and making that connection is the difference between an average deployment and a great one. Most fleet management tracking goals fall into one or more of these categories: Increase Productivity, Increase Efficiency, Exceed Customer Expectations, and Build Community Value.…

Deep Dives

How do I proactively detect device issues?

Question: We just completed implementation, and things are running along smoothly. What advice do you have for issue prevention and detection? I don’t want to run a report a year from now and discover too late that one of my devices stopped reporting six months earlier. Yes! You already have a proactive mindset, so the…

How can I configure a custom tone for an alert?

Question: I want to send a notification to a drivers’ phones whenever they invoke a dangerous speeding violation, but I’m worried that the alert will tempt drivers to look at their phones while driving–especially while traveling at a high speed. Can I designate a custom sound for a speeding alert? Yes…and no. Most smart phones…

How do I detect a crash?

Question: I want to set up an alert to detect a possible crash indicated by a rapid deceleration event. What is a realistic g-force threshold for this event? (as in gravitational) is not really a force; it is a felt weight based on acceleration or deceleration. Acceleration is the increase in rate of velocity/speed; deceleration…

How does my device report speed?

Question: I noticed three different speed values on my report (Max, Avg, and Inst). How are each of those calculated, and why doesn’t the system use the vehicle speed from my engine’s computer if diagnostics are supported? Speed Definitions calculates speed using point to point GPS measurement, which is done by analyzing the straight-line distance…
Enterprise

Documentation

  • About Alerts

    Alerts provide real-time notification for driver and vehicle activity. You can set up alerts to be sent to one or more email addresses or SMS numbers, and you can optionally notify the driver with a custom message each time an alert is triggered.

Videos

Adding an Alert

Alerts provide real-time notification for driver and vehicle activity. You can set up alerts to be sent to one or more email addresses or SMS numbers. You can create an unlimited number of alerts for each alert type. Although the portal interface has been updated since this video was recorded, the process has not changed.

Best Practices

Strategies for Using Alerts

Alerts are an incredibly powerful fleet management tool *IF* they are implemented properly. If you get too many, you’re likely to ignore them. If you don’t get enough, you’re likely to miss important events. And of course, all of this is assuming that you’ve accurately identified the policies that these alerts are meant to help…

Using Features to Create Solutions

Features don’t create value, solutions do! Each feature in the portal is tied to a solution, and making that connection is the difference between an average deployment and a great one. Most fleet management tracking goals fall into one or more of these categories: Increase Productivity, Increase Efficiency, Exceed Customer Expectations, and Build Community Value.…

Deep Dives

How do I proactively detect device issues?

Question: We just completed implementation, and things are running along smoothly. What advice do you have for issue prevention and detection? I don’t want to run a report a year from now and discover too late that one of my devices stopped reporting six months earlier. Yes! You already have a proactive mindset, so the…

How can I configure a custom tone for an alert?

Question: I want to send a notification to a drivers’ phones whenever they invoke a dangerous speeding violation, but I’m worried that the alert will tempt drivers to look at their phones while driving–especially while traveling at a high speed. Can I designate a custom sound for a speeding alert? Yes…and no. Most smart phones…

How do I detect a crash?

Question: I want to set up an alert to detect a possible crash indicated by a rapid deceleration event. What is a realistic g-force threshold for this event? (as in gravitational) is not really a force; it is a felt weight based on acceleration or deceleration. Acceleration is the increase in rate of velocity/speed; deceleration…

How does my device report speed?

Question: I noticed three different speed values on my report (Max, Avg, and Inst). How are each of those calculated, and why doesn’t the system use the vehicle speed from my engine’s computer if diagnostics are supported? Speed Definitions calculates speed using point to point GPS measurement, which is done by analyzing the straight-line distance…