Standard

 Vehicles (1)

All About Vehicles

The Vehicles tab is where you’ll manage all vehicle activity. You can view vehicle locations on the map, view current status, view historical activity, edit...

 Maps (1)

Map Basics

The Map provides a visual representation of vehicle activity and landmarks. The Map Toolbar and Navigation Bar allow you to turn on or off various...

 Landmarks (1)

All About Landmarks

Landmarks are used to determine virtual boundaries on a map using either circles or polygon shapes. Landmarks allow you to quickly identify locations (as opposed...

 Reports (1)

All About Reports

Reports allow you to view and interact with quantifiable vehicle data, such as daily activity, idling, stop times, speeding, landmark visits, and other aspects of...

 Alerts (1)

All About Alerts

Alerts provide real-time notification for driver and vehicle activity. You can set up notification to be sent to one or more email addresses or SMS...

 Maintenance (1)

All About Maintenance

The Maintenance tab provides a way to track vehicle maintenance and be reminded via custom alerts whenever service is approaching or past due. Service intervals...

 Messaging (1)

Using ELD Messaging

ELD messaging is integrated with the portal. This feature is available to drivers who interact with the in-cab tablet display as well as dispatchers who...

 Hours of Service (10)

Beginning Your Shift

The following steps walk you through the process of signing in, reviewing previous logs, reviewing DVIR information, adding shipment information, adding trailer information (if applicable),...

During Your Shift

The following steps walk you through common options available during your shift after you have signed in: Adding Remarks, Taking Exemptions, Logging Pre- or Post-Shift...

Completing a Roadside Inspection

In the event of a roadside inspection, the system allows you to show an officer the following data: Driving Summary, Log Data (for the past...

Using Co-Drivers

Co-driving allows multiple drivers to sign into the system. You can sign in up to six drivers at the same time.

Ending Your Shift

The following steps walk you through the process of signing out and performing a post-trip inspection.

Exploring the HOS Admin Interface

You can access the HOS Admin interface from the GPS portal. Pro and Enterprise customers can access the HOS portal from the More menu. Standard...

Resolving Conflicts

A conflict is an indication of some omission or inconsistency in a driver’s log. Because some conflicts affect the quality of information provided by the...

Reviewing Reports

The HOS Admin portal includes several reports that you can run at any time. At a minimum, we recommend that you regularly review the most...

Using ELD Messaging

ELD messaging is integrated with the portal. This feature is available to drivers who interact with the in-cab tablet display as well as dispatchers who...
Pro

 Users (1)

Managing User Access

User access is a broad term that refers to data that users can see (i.e., only certain vehicles, drivers, other users, etc.) AND the features...

 Vehicles (7)

Adding a Vehicle

After your device(s) have been installed in your vehicle(s), you must add the vehicle’s information to the portal. You can add vehicles by entering information...

Using Vehicle Groups

Vehicle groups are used to organize the vehicles based on logical separations that make sense to your business. Groups allow you to easily filter reports,...

Using Vehicle Icons

When viewing a vehicle’s location on a map, the default icon appears as a pin with a circle: . Instead of using a circle, you...

Editing Vehicle Details

The Manage Vehicles page provides a comprehensive view of the information for a specific vehicle and allows you to add and edit additional vehicle information...

Using Vehicle Attributes

Attributes allow you to add custom, descriptive properties to your vehicles beyond the basic vehicle information. You can then use attributes as labels on reports...

Using Vehicles on the Map Dashboard

From the Map Dashboard, click the Vehicles menu item to open the Vehicles tab. All of your vehicles and their color-coded statuses are listed on...

 Drivers (4)

Using Driver Groups

Driver groups are used to organize the drivers based on logical separations that make sense to your business. Groups allow you to easily filter reports,...

Assigning a Driver to a Vehicle

After you create a new driver within the portal, you may want to assign that driver to a specific vehicle. Driver assignment allows you to...

Using Driver Attributes

Attributes allow you to add custom, descriptive properties to your drivers. You can then use attributes as labels on reports and filters on maps and...

Driver App (iOS)

The Driver App for iOS requires a driver to be registered in the portal with their mobile telephone number.

 Maps (10)

Using the 2D Live Map

The 2D Live map shows live updates of all vehicles. Live updating means that individual vehicle locations/statuses refresh as they occur. Other 2D map options...

Using the 2D Current Map

The 2D Current map shows current status of all vehicles or a selected vehicle group (current point only, 5 minute trail, 15 minute trail, 30...

Using the 2D History Map

The 2D History map shows single-vehicle history with animation. Date choices include today, yesterday, week to-date, the past 7 days, month to-date, the past 30...

Using the 3D Current Map

The 3D Current map shows current status of all vehicles or a selected vehicle group (current point only, 5 minute trail, 15 minute trail, 30...

Using the 3D History Map

The 3D History map shows multiple-vehicle history with animation. Date choices include today, yesterday, week to-date, the past 7 days, month to-date, the past 30...

Adding a Google Earth Overlay

Google Earth overlays allow you to add your own images on top of the regular, 3D maps. Although the portal interface has been updated since...

Using Vehicles on the Map Dashboard

From the Map Dashboard, click the Vehicles menu item to open the Vehicles tab. All of your vehicles and their color-coded statuses are listed on...

Using the Map Dashboard

The Map Dashboard is a special type of dashboard that transforms your workspace to a single 2D map with quick access to management of vehicles,...

 Dashboards (6)

Customizing the Dashboard

Set a default dashboard and create custom dashboards to personalize your workspace. Although the portal interface has been updated since this video was recorded, the...

Using Dashlet Groups

Dashlet groups allow you to link two or more dashlets (where applicable). When linked, clicking on a vehicle from one dashlet updates the data in...

Using Vehicles on the Map Dashboard

From the Map Dashboard, click the Vehicles menu item to open the Vehicles tab. All of your vehicles and their color-coded statuses are listed on...

Using the Map Dashboard

The Map Dashboard is a special type of dashboard that transforms your workspace to a single 2D map with quick access to management of vehicles,...

 Landmarks (4)

Adding a Landmark

You can create landmarks by manually entering addresses into the web portal one at a time, clicking on points from web maps or reports, importing...

Adding a Google Earth Overlay

Google Earth overlays allow you to add your own images on top of the regular, 3D maps. Although the portal interface has been updated since...

Using Landmark Attributes

Attributes allow you to add custom, descriptive properties to your landmarks, which allows you to provide extra information to a recipient whenever an applicable landmark...

 Reports (2)

Running a Report

Running a report allows you to immediately view the report in a new browser tab. Although the portal interface has been updated since this video...

Scheduling a Report

You can create an unlimited number of scheduled report configurations for each report type, and you can customize the schedule (frequency) for each one. Although...

 Alerts (1)

Adding an Alert

Alerts provide real-time notification for driver and vehicle activity. You can set up alerts to be sent to one or more email addresses or SMS...

 Maintenance (2)

Adding a Service Reminder

Create new service reminders by entering them into the web portal (no import option available). After creating a reminder, you can receive notification whenever scheduled...

Tracking Service History

Each time a vehicle receives service, create a new log entry to record the event. After logging individual service records for each vehicle, you can...

 Messaging (4)

Using Query Services

Queries allow you to issue various requests from any standard cell phone with SMS service, from an attached Garmin device, or from an authorized email...

Using ELD Messaging

ELD messaging is integrated with the portal. This feature is available to drivers who interact with the in-cab tablet display as well as dispatchers who...

 Routing (1)

Adding a Route

The portal provides routing and dispatching options from the Routing dashlet on the dashboard. Stops in a route can be made up of addresses (physical...

 Garmin Integration (2)

Sending a Garmin Message

You can send messages to individual Garmin-equipped vehicles or to a group of Garmin-equipped vehicles. If your account assigns drivers to vehicles, you can instead...

Using Garmin Custom Forms

Garmin custom forms allows you to design your own forms in the portal and send them to a Garmin device. Drivers can fill out the...

 Integration (1)

Customer Sites

Customer sites provides an API functionality that allows you to embed the HTML for a map with specific vehicle groups and/or landmarks on your own...

 Attributes (3)

Using Driver Attributes

Attributes allow you to add custom, descriptive properties to your drivers. You can then use attributes as labels on reports and filters on maps and...

Using Vehicle Attributes

Attributes allow you to add custom, descriptive properties to your vehicles beyond the basic vehicle information. You can then use attributes as labels on reports...

Using Landmark Attributes

Attributes allow you to add custom, descriptive properties to your landmarks, which allows you to provide extra information to a recipient whenever an applicable landmark...

 Hours of Service (10)

Beginning Your Shift

The following steps walk you through the process of signing in, reviewing previous logs, reviewing DVIR information, adding shipment information, adding trailer information (if applicable),...

During Your Shift

The following steps walk you through common options available during your shift after you have signed in: Adding Remarks, Taking Exemptions, Logging Pre- or Post-Shift...

Completing a Roadside Inspection

In the event of a roadside inspection, the system allows you to show an officer the following data: Driving Summary, Log Data (for the past...

Using Co-Drivers

Co-driving allows multiple drivers to sign into the system. You can sign in up to six drivers at the same time.

Ending Your Shift

The following steps walk you through the process of signing out and performing a post-trip inspection.

Exploring the HOS Admin Interface

You can access the HOS Admin interface from the GPS portal. Pro and Enterprise customers can access the HOS portal from the More menu. Standard...

Resolving Conflicts

A conflict is an indication of some omission or inconsistency in a driver’s log. Because some conflicts affect the quality of information provided by the...

Reviewing Reports

The HOS Admin portal includes several reports that you can run at any time. At a minimum, we recommend that you regularly review the most...

Using ELD Messaging

ELD messaging is integrated with the portal. This feature is available to drivers who interact with the in-cab tablet display as well as dispatchers who...

 Mobile (iOS) (1)

Driver App (iOS)

The Driver App for iOS requires a driver to be registered in the portal with their mobile telephone number.
Enterprise

 Users (1)

Managing User Access

User access is a broad term that refers to data that users can see (i.e., only certain vehicles, drivers, other users, etc.) AND the features...

 Vehicles (7)

Adding a Vehicle

After your device(s) have been installed in your vehicle(s), you must add the vehicle’s information to the portal. You can add vehicles by entering information...

Using Vehicle Groups

Vehicle groups are used to organize the vehicles based on logical separations that make sense to your business. Groups allow you to easily filter reports,...

Using Vehicle Icons

When viewing a vehicle’s location on a map, the default icon appears as a pin with a circle: . Instead of using a circle, you...

Editing Vehicle Details

The Manage Vehicles page provides a comprehensive view of the information for a specific vehicle and allows you to add and edit additional vehicle information...

Using Vehicle Attributes

Attributes allow you to add custom, descriptive properties to your vehicles beyond the basic vehicle information. You can then use attributes as labels on reports...

Using Vehicles on the Map Dashboard

From the Map Dashboard, click the Vehicles menu item to open the Vehicles tab. All of your vehicles and their color-coded statuses are listed on...

 Drivers (4)

Using Driver Groups

Driver groups are used to organize the drivers based on logical separations that make sense to your business. Groups allow you to easily filter reports,...

Assigning a Driver to a Vehicle

After you create a new driver within the portal, you may want to assign that driver to a specific vehicle. Driver assignment allows you to...

Using Driver Attributes

Attributes allow you to add custom, descriptive properties to your drivers. You can then use attributes as labels on reports and filters on maps and...

Driver App (iOS)

The Driver App for iOS requires a driver to be registered in the portal with their mobile telephone number.

 Maps (10)

Using the 2D Live Map

The 2D Live map shows live updates of all vehicles. Live updating means that individual vehicle locations/statuses refresh as they occur. Other 2D map options...

Using the 2D Current Map

The 2D Current map shows current status of all vehicles or a selected vehicle group (current point only, 5 minute trail, 15 minute trail, 30...

Using the 2D History Map

The 2D History map shows single-vehicle history with animation. Date choices include today, yesterday, week to-date, the past 7 days, month to-date, the past 30...

Using the 3D Current Map

The 3D Current map shows current status of all vehicles or a selected vehicle group (current point only, 5 minute trail, 15 minute trail, 30...

Using the 3D History Map

The 3D History map shows multiple-vehicle history with animation. Date choices include today, yesterday, week to-date, the past 7 days, month to-date, the past 30...

Adding a Google Earth Overlay

Google Earth overlays allow you to add your own images on top of the regular, 3D maps. Although the portal interface has been updated since...

Using Vehicles on the Map Dashboard

From the Map Dashboard, click the Vehicles menu item to open the Vehicles tab. All of your vehicles and their color-coded statuses are listed on...

Using the Map Dashboard

The Map Dashboard is a special type of dashboard that transforms your workspace to a single 2D map with quick access to management of vehicles,...

 Dashboards (6)

Customizing the Dashboard

Set a default dashboard and create custom dashboards to personalize your workspace. Although the portal interface has been updated since this video was recorded, the...

Using Dashlet Groups

Dashlet groups allow you to link two or more dashlets (where applicable). When linked, clicking on a vehicle from one dashlet updates the data in...

Using Vehicles on the Map Dashboard

From the Map Dashboard, click the Vehicles menu item to open the Vehicles tab. All of your vehicles and their color-coded statuses are listed on...

Using the Map Dashboard

The Map Dashboard is a special type of dashboard that transforms your workspace to a single 2D map with quick access to management of vehicles,...

 Landmarks (4)

Adding a Landmark

You can create landmarks by manually entering addresses into the web portal one at a time, clicking on points from web maps or reports, importing...

Adding a Google Earth Overlay

Google Earth overlays allow you to add your own images on top of the regular, 3D maps. Although the portal interface has been updated since...

Using Landmark Attributes

Attributes allow you to add custom, descriptive properties to your landmarks, which allows you to provide extra information to a recipient whenever an applicable landmark...

 Reports (2)

Running a Report

Running a report allows you to immediately view the report in a new browser tab. Although the portal interface has been updated since this video...

Scheduling a Report

You can create an unlimited number of scheduled report configurations for each report type, and you can customize the schedule (frequency) for each one. Although...

 Alerts (1)

Adding an Alert

Alerts provide real-time notification for driver and vehicle activity. You can set up alerts to be sent to one or more email addresses or SMS...

 Metrics (3)

Adding a Custom Metric

Metrics refers to individual Custom Metrics, Metric Scorecards, and Metrics Reports. This video provides an introduction to metrics by starting with individual custom metrics. The...

Configuring a Metrics Scorecard

A metrics scorecard is a special type of metric in that it typically contains a collection of other metrics/scores. The configuration tool allows you to...

Using Metrics Reports

Metrics Reports is a special dashboard that is specific to custom metrics. It allows you to view summary, detail, and trend data about an existing...

 Maintenance (2)

Adding a Service Reminder

Create new service reminders by entering them into the web portal (no import option available). After creating a reminder, you can receive notification whenever scheduled...

Tracking Service History

Each time a vehicle receives service, create a new log entry to record the event. After logging individual service records for each vehicle, you can...

 Messaging (4)

Using Query Services

Queries allow you to issue various requests from any standard cell phone with SMS service, from an attached Garmin device, or from an authorized email...

Using ELD Messaging

ELD messaging is integrated with the portal. This feature is available to drivers who interact with the in-cab tablet display as well as dispatchers who...

 Routing (1)

Adding a Route

The portal provides routing and dispatching options from the Routing dashlet on the dashboard. Stops in a route can be made up of addresses (physical...

 Garmin Integration (2)

Sending a Garmin Message

You can send messages to individual Garmin-equipped vehicles or to a group of Garmin-equipped vehicles. If your account assigns drivers to vehicles, you can instead...

Using Garmin Custom Forms

Garmin custom forms allows you to design your own forms in the portal and send them to a Garmin device. Drivers can fill out the...

 Integration (1)

Customer Sites

Customer sites provides an API functionality that allows you to embed the HTML for a map with specific vehicle groups and/or landmarks on your own...

 Hierarchies (4)

Adding a New Hierarchy

You can create any number of new hierarchy trees with as many branches (or nodes) as needed. Within each hierarchy, you can add members (vehicles,...

Using Custom Report Groups

Hierarchy report groups allow you to include, exclude, and intersect different branches from one or more hierarchies, which you can use to filter maps and...

Using Hierarchy Attributes

Attributes allow you to add custom, descriptive properties to individual hierarchy levels (nodes)–such as alert addresses, email lists, and timezones. When you apply an attribute...

 Attributes (4)

Using Hierarchy Attributes

Attributes allow you to add custom, descriptive properties to individual hierarchy levels (nodes)–such as alert addresses, email lists, and timezones. When you apply an attribute...

Using Driver Attributes

Attributes allow you to add custom, descriptive properties to your drivers. You can then use attributes as labels on reports and filters on maps and...

Using Vehicle Attributes

Attributes allow you to add custom, descriptive properties to your vehicles beyond the basic vehicle information. You can then use attributes as labels on reports...

Using Landmark Attributes

Attributes allow you to add custom, descriptive properties to your landmarks, which allows you to provide extra information to a recipient whenever an applicable landmark...

 Hours of Service (10)

Beginning Your Shift

The following steps walk you through the process of signing in, reviewing previous logs, reviewing DVIR information, adding shipment information, adding trailer information (if applicable),...

During Your Shift

The following steps walk you through common options available during your shift after you have signed in: Adding Remarks, Taking Exemptions, Logging Pre- or Post-Shift...

Completing a Roadside Inspection

In the event of a roadside inspection, the system allows you to show an officer the following data: Driving Summary, Log Data (for the past...

Using Co-Drivers

Co-driving allows multiple drivers to sign into the system. You can sign in up to six drivers at the same time.

Ending Your Shift

The following steps walk you through the process of signing out and performing a post-trip inspection.

Exploring the HOS Admin Interface

You can access the HOS Admin interface from the GPS portal. Pro and Enterprise customers can access the HOS portal from the More menu. Standard...

Resolving Conflicts

A conflict is an indication of some omission or inconsistency in a driver’s log. Because some conflicts affect the quality of information provided by the...

Reviewing Reports

The HOS Admin portal includes several reports that you can run at any time. At a minimum, we recommend that you regularly review the most...

Using ELD Messaging

ELD messaging is integrated with the portal. This feature is available to drivers who interact with the in-cab tablet display as well as dispatchers who...

 Mobile (iOS) (1)

Driver App (iOS)

The Driver App for iOS requires a driver to be registered in the portal with their mobile telephone number.