Vehicles equipped with a telematics device may experience a slight reduction in the number of unutilized days before the starting battery is negatively impacted. This is normal. The telematics device remains on at all times but enters a low-power mode when the vehicle is not in use to conserve battery power. This feature is designed…
This article defines the time required to completely recharge the internal battery of an AT-3000 device and provides recharge rates at different time intervals.
Check out this article for troubleshooting driver status change issues.
We are sorry to hear you are experiencing issues with your camera. We are here to help! Before having to make a call to Support, please follow the steps below provided for different scenarios to troubleshoot your camera. Camera is Not Providing Alerts If your camera is not sending alert notifications, please use the following…
The Magellan Mapping update includes important updates for mapping and improved functionality for Android MDT or Connect Tablet. Renew/Extend Mapping License Every purchase of the Magellan Mapping license includes 3 years of free map updates. Users wanting to extend their license past 3 years, or renew their license, they can do so by following the…