For many vehicles, the installation of the GO9™ device requires an intermediary harness cable. To help you identify which harness cables are required for installation based on vehicle make, model, and year, please refer to the article linked below. Please use this link: Harness Assessment Cheat Sheet.
Use this article to perform the troubleshooting process for issues related to the Geotab GO9™ device. Please document as much information as possible to assist with a speedy resolution if you need to contact Support. Troubleshooting
Questions about the GO9? Check out the below. GO9 Frequently Asked Questions GO9 Data FAQ
Questions about the PNP-3000 Series? Check out the below. PNP-3000 Series Frequently Asked Questions
Questions about the ST-600? Check out the below. ST-600 Frequently Asked Questions