This FAQ explains how OEM vehicle tracking works in the Fleet Tracking Portal, what’s required to get started, and what you can expect when using factory-installed vehicle telematics instead of physical GPS devices. Question Answer What is OEM vehicle tracking? OEM vehicle tracking lets you connect eligible vehicles to the Fleet Tracking Portal using the…
For new vehicle registrations, the light-duty vehicle class is assigned by default. You may adjust the vehicle class for vehicles individually from the Edit function of the Vehicle Card, Admin: Vehicles Tab, or via a bulk spreadsheet upload (available to Enterprise customers or customers with the Advanced Administration Add-on). Vehicle Class Definitions If you have…
Do you have a question about Public Map Links? Great! We’ve provided answers to frequently asked questions about Public Map Links below. Question Answer What are Public Map Links? Public Map Links allow fleet managers to share a live, read-only view of a vehicle group (and optional landmarks) with people outside their organization, without requiring…
Questions about the XT45 Series? Review the commonly asked questions and answers for the XT45 series. Question Answer Does the device require an externalantenna to be connected andinstalled? No, the device has an internal antenna powerful enough to receive/send GPS and cellular data within 99.9% of all vehicle installations. Is there a backup battery for…
Do you have questions about the Fleet Tracking Portal’s Camera Media & Camera Admin page? Great, we have answers to frequently asked questions below. Camera Media Library Frequently Asked Questions Question Answer How do I access the Camera Media Library page? Your account must have at least one dashcam camera installed in a vehicle, then…