Use this article to perform the troubleshooting process for issues related to the Geotab GO9™ device. Please document as much information as possible to assist with a speedy resolution if you need to contact Support. Troubleshooting
Questions about the GO9? Check out the below. GO9 Frequently Asked Questions GO9 Data FAQ
Questions about the PNP-3000 Series? Check out the below. PNP-3000 Series Frequently Asked Questions
Questions about the ST-600? Check out the below. ST-600 Frequently Asked Questions
Vehicles equipped with a telematics device may experience a slight reduction in the number of unutilized days before the starting battery is negatively impacted. This is normal. The telematics device remains on at all times but enters a low-power mode when the vehicle is not in use to conserve battery power. This feature is designed…