Please use the following information to troubleshoot the Driveri Hub-X. If you would like additional information about the Driveri Hub-X, please refer to the Driveri Hub-X FAQ. General Notes Units manually paired in the Driveri Portal cannot be unpaired using the installer app. OTA upgrades are now being implemented. o Upgrades only happen when the…
Do you have questions about Driveri Hub-X? That’s great because we have answers! Driveri Hub-X Frequently Asked Questions Hub-X Monitor Frequently Asked Questions LED State Hub-X Storage The storage information below is based on use of 720p external cameras.
If you are unable to view camera event alerts from the Driveri Portal, the following troubleshooting steps walks you through checking Driveri Portal Configurations. Checking Driveri Portal Configurations Navigate to the Driveri Portal and click Alerts from the left-hand menu. From the Alerts Filter Panel (right-hand side of screen), ensure the Base Alerts tab is…
Once logged in to the ELD Complete app on the tablet, your status should switch to Drive automatically once the vehicle starts moving. If it does not, please complete the troubleshooting steps provided below. Undock the tablet. Press and hold the power button, then tap Power Off on the screen. Once the tablet is fully…
If data is missing from the Diagnostic screen of the ELD, please follow the below troubleshooting steps to correct the issue. Log in to the device and proceed through the sign-in process until you pass the Tractor/Trailer & Odometer screen and you are viewing the Diagnostic screen. An automatic scan occurs to pull the diagnostic…