ST-1200 – FAQ
Questions about the ST-1200? Check out the below. ST-1200 Frequently Asked Questions
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TT-2200 FAQ
Questions about the TT-2200? Check out the below. TT-2200 Frequently Asked Questions
AT-3000 FAQ
Questions about the AT-3000? We’ve got answers. Please see the following frequently asked questions about the AT-3000 device. AT-3000 Frequently Asked Questions
Is my device up to date?
The best way to ensure your device is up to date is to opt-in for proactive updates. Opting-in to proactive updates gives permission for the Support team to update your device(s) when necessary, or when deemed beneficial. What are proactive updates? When your GPS devices were deployed for installation they were shipped with preloaded firmware…
My ST-1200 Stopped Reporting
If the ST-1200 device ever becomes unresponsive, meaning its standard reporting has ceased but you’re certain the unit is charged, then reset the device following the below instructions so that it can restart its programming and resume reporting. This process requires the download and use of the (Orbcomm) Field Support Tool app (iOS|Android). Resetting the…