This is the next-generation telematics gateway designed to support enterprise applications, requiring a robust set of fleet features. Equipped with built-in ECU (Engine Control Unit) vehicle interface technologies for both light and heavy-duty vehicles.
This guide provides instructions on how to reroute power to the Pass-Thru cables. These steps are necessary to resolve an issue with some vehicle diagnostic ports not providing consistent power to the device. Before you continue, please be sure you have properly tested the device-to-vehicle connection for possible blown fuses or a master battery cut-off…
We’re sorry to hear your GPS unit is having technical issues. To assist our Support team in resolving the issue and getting your device reporting again, please follow the steps below.
Although it may be possible for a device’s power draw to exacerbate existing battery conditions, the device alone should not cause battery draw issues. If you’re unsure, the following steps will help you test draw.
