Before You Begin The installation kit contains a registration card, the XT25 device, one diagnostic Pass-Thru cable, one mounting bracket, five 8” cable ties and six 14” cable ties. Additional tools that you may need include an ink pen, dash panel removers, socket/screwdriver set, flush cutters, and tamper seal. For install verification and device registration,…
If your PNP-3000 Series device is not working, please use the following troubleshooting steps to reset the pinhole. PNP-3000 Series Pinhole Reset Procedure Find the device reset pinhole. Insert a small, unfolded paperclip or similar object and push in until you feel or hear a click. Plug the device back into the OBD II port…
The following guide shows you which add-ons are available for PNP, GPSI-5000, GO9, and AT-3000 devices. Click here to view and download the PDF version: Add On Cheat Sheet
Once logged in to the ELD Complete app on the tablet, your status should switch to Drive automatically once the vehicle starts moving. If it does not, please complete the troubleshooting steps provided below. Undock the tablet. Press and hold the power button, then tap Power Off on the screen. Once the tablet is fully…
If data is missing from the Diagnostic screen of the ELD, please follow the below troubleshooting steps to correct the issue. Log in to the device and proceed through the sign-in process until you pass the Tractor/Trailer & Odometer screen and you are viewing the Diagnostic screen. An automatic scan occurs to pull the diagnostic…
