Tablet is Not Switching to Drive Automatically

Once logged in to the ELD Complete app on the tablet, your status should switch to Drive automatically once the vehicle starts moving. If it does not, please complete the troubleshooting steps provided below. Undock the tablet. Press and hold the power button, then tap Power Off on the screen. Once the tablet is fully…

Missing Data on Diagnostic Screen

If data is missing from the Diagnostic screen of the ELD, please follow the below troubleshooting steps to correct the issue. Log in to the device and proceed through the sign-in process until you pass the Tractor/Trailer & Odometer screen and you are viewing the Diagnostic screen. An automatic scan occurs to pull the diagnostic…

Geotab Harness Cheat Sheet

Please use the links below to access the Geotab Diagnostic Cable Vehicle Guides. GO9 Diagnostic Cable Vehicle Guide – Standard Fleet Vehicles Click here to view and download the PDF version: GO9 Diagnostic Cable Vehicle Guide – Standard Fleet Vehicles GO9 Diagnostic Cable Vehicle Guide – Non-Standard Fleet Vehicles & Hardwire Click here to view…