Resolving Conflicts

A conflict is an indication of some omission or inconsistency in a driver’s log. Because some conflicts affect the quality of information provided by the HOS application (e.g., the number of hours remaining in a driver’s shift, the ability for a driver to download logs to a mobile device, etc.), you should resolve conflicts as soon as possible, which is why conflict resolution is recommended for your daily workflow. For purposes of this training, you’ll learn how to resolve the most common of these conflicts: Missing Location and Unknown Driver.