Viewing Garmin Message History

Message History allows you to see all Garmin messages (inbound and outbound) and dispatches that were sent or received from your account.

View Message History

You can view Garmin message from several areas of the portal: The dashboard or the Garmin Integration interface. The filter and alert options vary for each area.

Message History allows you to see all Garmin messages (inbound and outbound) and dispatches that were sent or received from your GPS Insight account.

Viewing Message History

You can view Garmin message from several areas of the GPS Insight portal: The dashboard or the Garmin Integration interface. The filter and alert options vary for each area.

Example
Company XYZ’s owner wants to see all dispatches that have been applied to fleet vehicles within the last week.

To view message history from the dashboard:

  1. From the dashboard, locate the Messaging dashlets. Double-click OR drag-and-drop the Garmin dashlet onto the dashboard.

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The dashlet appears on the selected dashboard.

  1. Click Message History to display messages in the dashlet.
    • Inbound messages sent by drivers are indicated by this icon: .
    • Outbound messages are indicated by this icon: .
    • Dispatches are indicated by this icon: .

You can hover over a message’s status to see date and time stamp information:

  1. Click Edit (pencil icon img_56b38578c0b91) in the dashboard to change filter and alert options. When finished, click Apply. In the Company XYZ example, we changed the “Display History” option to 7 days, and we cleared all check boxes except “Dispatches.”

Note the “Display new message alert option.” This option is only available when viewing message history from the dashboard. If selected, incoming messages will appear highlighted in red within the dashlet as they are received.

The list of messages refreshes to display items that match the search criteria.

To view message history from the Garmin Integration interface:

  1. From the portal, hover over the More menu, click Garmin, and click Open.

The Garmin Integration (Dispatch) page opens in a new browser tab.

  1. In the Message History grid, choose the filter option(s) you want, and click Apply. In the Company XYZ example, we chose “7d” from the Date Range and cleared all check boxes except “Dispatches.”
    • Inbound messages sent by drivers are indicated by this icon: .
    • Outbound messages are indicated by this icon: .
    • Dispatches are indicated by this icon: .

The list of messages refreshes to display items that match the search criteria.