Tablet is Not Switching to Drive Automatically

Once logged in to the ELD Complete app on the tablet, your status should switch to Drive automatically once the vehicle starts moving. If it does not, please complete the troubleshooting steps provided below. Undock the tablet. Press and hold the power button, then tap Power Off on the screen. Once the tablet is fully…

Missing Data on Diagnostic Screen

If data is missing from the Diagnostic screen of the ELD, please follow the below troubleshooting steps to correct the issue. Log in to the device and proceed through the sign-in process until you pass the Tractor/Trailer & Odometer screen and you are viewing the Diagnostic screen. An automatic scan occurs to pull the diagnostic…

Bluetooth BLE Keyfob FAQ

The BLE Keyfob allows drivers to assign themselves to vehicles, communicate messages, and trigger emergency messages at the click of a button! Using the Bluetooth (BLE) Keyfob Prior to using a keyfob, it’s recommended that users register their fobs to their respective drivers. For steps on how to register, see: Driver Assignment via Keyfob. The…

Accessory: GPSI-5000 Starter Disable

The installation kit contains one relay, one starter disable relay harness, two blue heat shrink butt connectors, one red heat shrink button connector, and four 8” cable ties. Additional tools needed to complete installation are a wire cutter, wire stripper, wire crimper, multimeter, and heat gun. Customers are responsible for coordinating the installation of this…

GPSI-5000: Diagnostic

In this video, we’ll review the installation steps for installing the GPSI-5000 with diagnostic integration. Use the timestamps below to jump to specific sections of the video: Diagnostic Kit and Required Tools. . . . . . . . . . . . . . . . . . . . . . . .…