Tablet is Not Switching to Drive Automatically

Once logged in to the ELD Complete app on the tablet, your status should switch to Drive automatically once the vehicle starts moving. If it does not, please complete the troubleshooting steps provided below. Undock the tablet. Press and hold the power button, then tap Power Off on the screen. Once the tablet is fully…

Missing Data on Diagnostic Screen

If data is missing from the Diagnostic screen of the ELD, please follow the below troubleshooting steps to correct the issue. Log in to the device and proceed through the sign-in process until you pass the Tractor/Trailer & Odometer screen and you are viewing the Diagnostic screen. An automatic scan occurs to pull the diagnostic…

Removing the Messaging Application

Use the instructions below to uninstall the Messaging App from the Android MDT. On the tablet, tap the Home button on the right side of the screen. Locate the Settings application and select it. Enter the Settings password (gpsield) then tap Apps. Locate and select Messaging, then tap the Uninstall button. Once done, and all…